Hotstar, India’s largest video streaming service with greater than 300 million customers, disabled help for Apple’s Safari net browser on Friday to mitigate a safety flaw that allowed unauthorized utilization of its platform, two sources acquainted with the matter advised TechCrunch.
The incident comes at a time when the streaming service — operated by Star India, part of 20th Century Fox that Disney acquired — enjoys peak consideration as tens of millions of individuals watch the continued ICC World Cup cricket event on its platform.
As customers started to complain about not with the ability to use Hotstar on Safari, the corporate’s official help account asserted that “technical limitations” on Apple’s half have been the bottleneck. “These limitations have been from Safari; there's little or no we will do on this,” the account tweeted Friday night.
Sources at Hotstar informed TechCrunch that this was not an correct description of the occasion. As an alternative, firm’s engineers had recognized a safety gap that was being exploited by unauthorized customers to entry and distribute Hotstar’s content material — together with the premium catalog.
Hotstar intends to work on patching the flaw quickly after which reinstate help for Safari, the sources stated.
The safety flaw can solely be exploited via Safari’s desktop and cellular browsers. On its web site, the corporate recommends customers to attempt Chrome and Firefox, or its cellular apps, to entry the service. Hotstar declined to remark.
Hotstar, which rivals Netflix and Amazon Prime Video in India, maintains a robust lead within the native video streaming market (based mostly on variety of customers and engagement). Final month, it claimed to set a brand new international report by drawing more than 18 million viewers to a live cricket match.