Ransomware, healthcare and incident response: Lessons from the Allscripts attack

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On January 18, 2018, at around 2:00 a.m. EST, the security operations center (SOC) at electronic health record (EHR) and practice management software provider Allscripts detected abnormal activity.

Four hours later, at 6:00 a.m. EST, the SOC started their investigation and determined the abnormal activity was in fact a full-blown ransomware incident due to SamSam, a family of ransomware that is known to target healthcare organizations. A short time later, teams from Microsoft, Mandiant and Cisco were called in to help.

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